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RETURNS/ ABOUT JJC

JENNIFER JONES COLLECTION

I grew up in Inglewood California and started making jewelry when I was 17 for friends and family, later I created my collection in 2008, Handcrafted in Los Angeles CA made with 14k gold filled metal, I choose to create with gold filled because it's a affordable luxury that wears well with sensitive skin and when cared for can last a lifetime, you can  also clean it with a jewelry cloth, mild soap or toothpaste with water and a soft brush. I also love to use 18k gold plated over silver it looks amazing on the skin. My collection  sometimes includes pieces from other designers that I love and admire.

ORDERING

Allow two weeks for shipping, if you need something  sooner please contact at jjcshopify@gmail.com  to see if we can send it sooner  or if we can provide a faster shipping method.

RETURNS

Our Jewelry is all handcrafted and each piece is made per order, while our policy is no refunds we always want you to be happy, if you would like to return an item you may do so either as an exchange for another item or store credit. Request for an exchange must be made in writing to jjcshopify@gmail.com within 30 days of the original purchase. All correspondence  should include your name, email, phone, address, copy of your order # or receipt and let us know if you would like an exchange or credit. customer is responsible for all shipping and handling cost. Jennifer Jones Collection reserves the right to deny a return request. All sales are final on sale items and flash sale purchases.

 

REPAIRS

Happy to Repair!  If the damage is caused by normal wear and tear it will be fixed free of charge within 6 months of purchase, If it's after 6 months we can still offer repair service for a minimal fee, please email a picture of repair for a quote to jjcshopify@gmail.com

CONTACT US

JJCSHOPIFY@GMAIL.COM